Privacy Policy

Privacy Policy

U.S. GOV Support is dedicated to safeguarding our clients’ privacy. U.S. GOV Support solely utilizes the information gathered to process orders our clients request. As a visitor to our website, you retain the right to comprehend our information privacy practices. We acknowledge that entrusting your information over the Internet involves significant trust, and we approach this trust with the utmost seriousness. Our primary focus is to ensure the security and confidentiality of our clients’ personally identifiable information, including name, address, phone number, and email address. Please refer to our Terms and Conditions page for additional information.

What Information We Collect

We do not gather any personal information when you browse our website. If you opt to order any of our products or services, you must voluntarily furnish us with your name, address, phone number, and email address. Upon placing an order, we record your IP address, time, and date for downloadable products. Your information is not shared with any individual, business, or organization.  For statistical purposes, we have integrated Google Analytics.

Cookies

A cookie, a small text file stored on a user’s computer for record-keeping purposes, is utilized on this Site. We do not connect the information stored in cookies to any personally identifiable information submitted on our Site. We employ both session ID cookies and persistent cookies. Session cookies facilitate easier navigation on our Site and expire when you close your browser. Persistent cookies remain on your hard drive for an extended period, enabling us to track and target our users’ interests to enhance their site experience. You can remove persistent cookies by following directions in your Internet browser’s “help” file or visit our Cookies Page for more information. While you can still use our Site if you reject cookies, your ability to use certain areas, such as contests or surveys, may be restricted. With cookies disabled, you may not be able to submit your order.

Use of Your Data

The information you voluntarily provide to us is exclusively used for order processing. User data is not disclosed to third parties unless disclosed otherwise in this privacy statement. We disclose personal information as required by law, such as to comply with a subpoena or similar legal process, when we believe in good faith that disclosure is essential to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request, with your prior consent to do so.

Links to Other Web Sites

Our Site contains links to other websites with privacy practices differing from U.S. GOV Support’s. If you submit personal information to any sites, their privacy statements govern your information. We encourage you to read any website’s privacy statement thoroughly.

Data Retention

We will retain your information as long as your account is active or necessary to provide services. To cancel your account or request that we cease using your information for services, contact us at info@usgovsupport.org. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce agreements.

Access to Personally Identifiable Information

If your personally identifiable information changes or you no longer desire our service, you may correct, update, amend, delete/remove, or deactivate it by contacting our customer service department at info@usgovsupport.org.

Security

Our shopping cart incorporates a Secure Socket Layer (SSL) certificate to safeguard customers’ information during online shopping. SSL technology encrypts customers’ names and addresses between their computers and our server. We adhere to generally accepted industry standards to protect personal information submitted to us during transmission and once received. While we strive to use commercially acceptable means to safeguard your information, we cannot guarantee its absolute security as no method of transmission over the Internet or electronic storage is 100% secure.

Changes in this Privacy Statement

Should we decide to modify our privacy policy, we will post these changes to this privacy statement, the home page, and other relevant locations to ensure you are aware of the information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to amend this privacy statement at anytime, so please review it regularly. In case of material changes, we will notify you here, by email, or through a notice on our home page.

Contact our Legal Department

For further assistance, email us at info@usgovsupport.org